At YE-Marketplace, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our website and services. By using YE-Marketplace, you agree to the practices described in this policy.

1. Information We Collect

We collect personal information to provide and improve our services. This includes:

• Personal Identifiable Information (PII): Name, email address, phone number, mailing address, and payment information.
• Account Information: Username, password, and preferences when creating an account on our platform.
• Transaction Information: Details of purchases, orders, and payment history.
• Device and Usage Information: IP address, browser type, device details, and how you interact with our website (including browsing behavior and traffic data).
• Cookies: We use cookies to enhance user experience, personalize content, and track usage patterns.

2. How We Use Your Information

We use your information for the following purposes:

• To process orders, payments, and deliver products or services.
• To personalize your experience and provide tailored content and recommendations.
• To manage your account, including handling inquiries and providing customer support.
• To communicate with you about promotions, updates, and special offers.
• To analyze and improve our services and website functionality.
• To ensure compliance with legal obligations and protect against fraud or security breaches.

3. Sharing Your Information

We respect your privacy and do not share your personal information with third parties, except in the following circumstances:

• Service Providers: We may share information with third-party service providers (e.g., payment processors, hosting providers) to perform functions on our behalf.
• Legal Requirements: We may disclose information if required by law or to comply with legal obligations.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to a third party.

4. Your Rights

You have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: You have the right to correct any inaccurate or incomplete information.
• Deletion: You can request the deletion of your personal data, subject to legal requirements.
• Opt-out: You can opt out of marketing communications by unsubscribing from our emails or adjusting your account settings.
• Cookies Management: You can control and manage cookies through your browser settings.

5. Data Security

We implement industry-standard security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet is 100% secure.

6. Retention of Information

We retain your personal information only as long as necessary for the purposes outlined in this policy, or as required by law.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies.

8. Children’s Privacy

YE-Marketplace is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child under 18 has provided personal data, we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. When we do, we will revise the "Last Updated" date at the top of the policy. We encourage you to review this policy regularly for any changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:

YE-Marketplace
Email: support@yemarketplace.com
Phone: +233 269 266 668
Address: 21 Jordan Street, Madina Estate, Accra